Privacy Policy
Privacy Policy
Last updated: 19 June 2026
This Privacy Policy explains how Arkadian Ltd. (“we”, “us” or “our”) collects and uses personal information through our website: www.arkadiansolutions.co.uk.
We only collect a small amount of personal information through our website. The main way we receive personal information is when you choose to contact us using the contact form.
1. Who we are
Arkadian Ltd. operates the website www.arkadiansolutions.co.uk.
For privacy questions or requests, you can contact us at:
Email: theo.arkadian@pm.me
2. What personal information we collect
When you use our contact form, we may collect:
your email address;
the message or note you send to us;
any other information you choose to include in your message.
Please do not include sensitive personal information in the message box unless it is necessary for your enquiry.
Our website is built and hosted using Framer. When you visit the website, Framer may process technical information needed to deliver, secure, and operate the website. This may include information such as your IP address, device information, browser type, operating system, pages visited, referrer/source information, and approximate location.
We may also use Framer’s built-in analytics to understand how visitors use our website. Framer states that its built-in analytics does not use cookies or persistent identifiers.
3. How we use your personal information
We use the information you provide through the contact form to:
respond to your enquiry;
communicate with you about your message;
keep a record of our correspondence where necessary;
manage and improve our business communications;
protect the website from spam, abuse, and security risks.
We use technical website information to:
operate and deliver the website;
keep the website secure;
understand general website usage;
troubleshoot errors or technical issues;
prevent spam, abuse, or misuse.
We do not sell your personal information.
We do not use contact form details for marketing unless you have specifically asked us to do so or given us permission.
4. Our lawful basis for using your information
Under UK data protection law, we need a lawful basis to use personal information.
For contact form enquiries, we usually rely on one or more of the following lawful bases:
Legitimate interests: to respond to enquiries and communicate with people who contact us.
Contract or pre-contract steps: if your message relates to services you may want to discuss or receive from us.
Legal obligation: if we need to keep certain records to comply with the law.
For technical website information, we usually rely on legitimate interests, including operating, securing, maintaining, and improving our website.
5. How long we keep your information
We only keep personal information for as long as reasonably necessary.
Contact form enquiries are usually kept for up to 24 months after our last communication with you, unless we need to keep them for longer for legal, accounting, security, dispute-resolution, or business record purposes.
Technical website logs may be kept for up to 90 days, unless a longer period is needed to investigate abuse, errors, security incidents, or legal issues.
Spam or irrelevant messages may be deleted sooner.
6. Who we share your information with
We may share your personal information with trusted service providers who help us operate the website, receive messages, host email, manage business systems, or keep the website secure.
This may include:
website hosting and website platform providers, including Framer;
email service providers;
IT, security, and business system providers.
These providers only process information where needed to provide their services to us.
We may also share personal information if required by law, regulation, legal process, or to protect our legal rights.
7. International transfers
Some of our service providers may process personal information outside the United Kingdom.
Where this happens, we will take reasonable steps to ensure appropriate safeguards are in place, such as using providers that offer suitable data protection commitments or recognised transfer mechanisms.
8. Cookies and analytics
Our website does not intentionally use contact form information for advertising or tracking.
Framer’s built-in analytics does not use cookies or persistent identifiers. If we only use Framer’s built-in analytics and essential website functionality, we do not use a cookie banner for analytics alone.
If we later add third-party tools such as Google Analytics, Meta Pixel, Hotjar, HubSpot, advertising pixels, or other tracking technologies, we will update this Privacy Policy and provide any required cookie notice or consent options.
9. Your data protection rights
Depending on the circumstances, you may have the right to:
ask for a copy of the personal information we hold about you;
ask us to correct inaccurate information;
ask us to delete your information;
ask us to restrict how we use your information;
object to our use of your information;
ask for your information to be transferred to another organisation;
withdraw consent, where we rely on consent.